Pet Insurance Specialists, with a difference
Honest, simple, game-changing pet insurance
We're also majorly pet obsessed, which means we always put
your furry friends first.
Let's be Frank...
Great prices, friendly service and innovative technology - it's what we do best.
Peace of mind
You are covered for those hefty, unexpected bills
Fixed Excess
Certainty on out of pocket expenses
Super fast claim payouts
Get paid faster with our digital claims
Body Condition Score
Lower premiums for healthy and responsible pet ownership
So, how does it work?
Our cover is carefully crafted to suit all budgets. With Frank, you have peace of mind knowing that you are covered for those large, untimely bills (they can creep up on you!)
When these nasties happen:
Illness
Including cancer, arthritis, infections, heart disease, diabetes, allergies, skin conditions, vomiting, diarrhoea, seizures and others
Accidents
Broken bones, sprains, injury and sickness as a result of unexpected events
We'll be there to cover:
Diagnostics
X-rays, MRIs, CT scans, blood tests, urinalysis, ultrasounds...
Procedures
Outpatient, hospitalisation, specialty, surgery...
Medication
Injections, tablets, drops...
Cover for Vet fees
(Per condition each year. Unlimited number of conditions.)
| ______ |
| Including up to |
| £2m for legal claims involving your pet (dogs only) |
| £1000 if your pet passes away |
| £1000 if your pet is lost or stolen |
| £200 for advertising and reward |
| ______ |
| Optional Covers |
| £500 for Take-Home Medication, Complementary and Behavioural treatment |
| £1000 for Dental claims due to illness and not just accidents |
| £1000 for vet emergencies in EU or holiday cancellation due to your pet |
| £1000 for pet walking or sitting when you are in hospital |
Cover for Vet fees
(Per condition each year. Unlimited number of conditions.)
| ______ |
| Including up to |
| £2m for legal claims involving your pet (dogs only) |
| £1000 if your pet passes away |
| £1000 if your pet is lost or stolen |
| £200 for advertising and reward |
| ______ |
| Optional Covers |
| £500 for Take-Home Medication, Complementary and Behavioural treatment |
| £1000 for Dental claims due to illness and not just accidents |
| £1000 for vet emergencies in EU or holiday cancellation due to your pet |
| £1000 for pet walking or sitting when you are in hospital |
Cover for Vet fees
(Per condition each year. Unlimited number of conditions.)
| ______ |
| Including up to |
| £2m for legal claims involving your pet (dogs only) |
| £1000 if your pet passes away |
| £1000 if your pet is lost or stolen |
| £200 for advertising and reward |
| ______ |
| Optional Covers |
| £500 for Take-Home Medication, Complementary and Behavioural treatment |
| £1000 for Dental claims due to illness and not just accidents |
| £1000 for vet emergencies in EU or holiday cancellation due to your pet |
| £1000 for pet walking or sitting when you are in hospital |
Cover for Vet fees
(Per condition each year. Unlimited number of conditions.)
| ______ |
| Including up to |
| £2m for legal claims involving your pet (dogs only) |
| £1000 if your pet passes away |
| £1000 if your pet is lost or stolen |
| £200 for advertising and reward |
| ______ |
| Optional Covers |
| £500 for Take-Home Medication, Complementary and Behavioural treatment |
| £1000 for Dental claims due to illness and not just accidents |
| £1000 for vet emergencies in EU or holiday cancellation due to your pet |
| £1000 for pet walking or sitting when you are in hospital |
Cover for Vet fees
(Per condition each year. Unlimited number of conditions.)
| ______ |
| Including up to |
| £2m for legal claims involving your pet (dogs only) |
| £1000 if your pet passes away |
| £1000 if your pet is lost or stolen |
| £200 for advertising and reward |
| ______ |
| Optional Covers |
| £500 for Take-Home Medication, Complementary and Behavioural treatment |
| £1000 for Dental claims due to illness and not just accidents |
| £1000 for vet emergencies in EU or holiday cancellation due to your pet |
| £1000 for pet walking or sitting when you are in hospital |
WHAT OUR CUSTOMERS SAY
We're happy when our customers are happy.
"I am new to claiming pet insurance. I had a query and someone from Frank rang me back straight away. They were so friendly and helpful and explained everything to me…. Overall 10/10."
- Judy"…all in all, a fantastic pet insurance company and a flawless claim process. I highly recommend and the best news was my dogs lumps are not cancerous and she’s on the mend :-)"
- Davie"Easy process and by far the best price of everywhere I looked!"
- EmmaFrequently asked questions
Can't find your question? Click on Contact Us below.
- Any accident, illness or condition which has happened or has signs or symptoms in the last 24 months before taking the policy out.
- Unless your pet was insured by another insurer up to the start date of your policy, any claims for illness displaying signs or symptoms within 14 days or any accident or injury occurring within 5 days of the start date. Any cost exceeding the associated annual benefit limit.
- Any out-of-hours costs unless waiting until normal surgery hours would either endanger your pet's life or make the condition life endangering. We will not cover any out-of-hours costs if you delay taking your pet to the vet during normal surgery hours as a result of your personal circumstances.
- Cosmetic, elective, routine or preventative treatments, examinations, vaccinations, spaying, castration, breeding and other claims as a result of any of these procedures.
- Any costs relating to pregnancy or giving birth.
- Cost of any food or supplements.
- Cost of any take-home medication, complementary treatments and corrective behavioural treatments unless this optional coverage is added.
- Dental or gum treatment not caused by accident but by illness unless the optional coverage is added.
- Any costs relating to root canal treatments.
- Any public liability claim if the claimant is you, a person who lives with you, is a member of your family, is employed by you or given permission to handle your dog.
- Any claim resulting from your pet passing on any disease, infection or virus to another animal or human including, but not limited to, Zoonotic Diseases.
For more information please refer to our Policy Wording and IPID.
Boosters are optional covers which you can select at an additional premium to enhance your cover.
Health Booster: Take-Home Medication Cover (pills and other medications to be administered outside the vet clinic), Complementary Treatment Cover and Corrective Behavioural Cover.
Dental Booster: Dental Cover related to illness.
Emergency Booster: Dog Walking Cover and Emergency Kennel/Cattery Cover.
Travel Booster: Holiday Cover and Holiday Cancellation Cover.
For more information please refer to our Policy Wording and IPID.